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Architecting a unified OS for an AI-powered mental health pioneer

The partner

Happypillar is a VC-backed mental health innovator, providing the first evidence-based, AI-powered support program for early childhood mental wellness. Designed by licensed clinicians and backed by neuroscience, their platform offers personalized therapeutic sessions to help children build emotional regulation. As a pioneer in a sensitive and critical field, their technology must be not only cutting-edge but also exceptionally reliable, secure, and effective.

The challenge: The paradox of success

Happypillar had achieved what every startup dreams of: strong product-market fit and a passionate user base. However, their initial technology, built for the MVP stage, was now holding back their growth and ambition. They faced a trifecta of critical challenges:

Firebase Limits

Their Firebase backend couldn't handle ACID compliance requirements, and performance issues began emerging—none acceptable for a therapeutic application.

Slow Inference

The system struggled to manage multiple, complex AI models (speech recognition, NLP), leading to inconsistent response quality and creating a bottleneck for launching new, data-driven features.

Fragmented operations

Critical workflows, customer support, content management, and AI model evaluation tools were disconnected. This operational friction was a constant drag on the team's velocity and ability to innovate.

The solution: A full-stack re-architecture

We migrated Happypillar from Firebase to a robust, custom-built backend architected for high availability and massive scale. This new, zero-debt foundation eliminated performance bottlenecks and provided the stable core needed for all future innovation.. Our mission was to build a durable, scalable, and intelligent foundation that would become a key strategic asset for the company.

A seamless mobile experience

A complete rebuild of their iOS and Android apps. The new apps deliver a seamless, intuitive, and highly reliable user experience, ensuring that the technology feels as safe and trustworthy as the clinical science behind it.

A scalable inference engine

We engineered the AI infrastructure capable of orchestrating multiple machine learning models in real-time. A core component of this was the "Brain Studio," a custom module that empowers the Happypillar team to trace, monitor, train, and evaluate their AI models for quality and efficacy.

A Unified business operating system

We replaced Happypillar's fragmented tools with a single, unified system. This central nervous system for the business includes:

  • A customer management system for support and user engagement.
  • An intelligent content management system that automatically processes and converts video into HTTP Live Streaming (HLS) for scalable delivery.
  • A unified data store that provides a single source of truth across the entire business.

The impact: A foundation for market leadership

The new platform was delivered in six months, fundamentally transforming Happypillar's business and technical capabilities.

10x
User Scalability

The new architecture can seamlessly handle a tenfold increase in active users

46%
Workflows Automated

Eliminated countless hours of manual work

Accelerated product velocity

With a clean, modular codebase and the "Brain Studio," the product team can now ship new features and deploy new AI models with confidence and speed.

Consumer-grade foundation

The new, consumer-grade platform became a key strategic asset, demonstrating technical mastery and readiness for scale.

I've been in deep tech for 15 years, and Singular is in a different league. They rebuilt our mobile app and re-architected the backend as a unified operating system connecting our business intelligence, content, and AI workflows. Their precision and technical mastery were world-class—I almost want to gatekeep them for ourselves.
Sam Gardner
CEO