SDC is a leading Clinical Research Organization (CRO) that partners with pharmaceutical, biotech, and medical device innovators to bring new therapies to market. Their work is complex, data-intensive, and subject to the highest standards of regulatory compliance.
SDC's teams were wrestling with a sprawling, disconnected ecosystem of 12 different SaaS tools for managing the clinical trial lifecycle. This created significant bottlenecks:
Researchers and managers had to constantly switch contexts between CRMs, ePROs, Excel sheets, and data warehouses, leading to inefficiency and errors.
Critical study data was trapped in disparate systems. Manually reconciling this data for analysis was a monumental, months-long effort that delayed crucial insights.
The lag in data analysis meant that by the time protocol deviations or risks were identified, the opportunity for early intervention had often passed.
Embracing our AI-native platform engineering approach, we partnered with SDC to architect a unified system. We replaced disconnected legacy tools with an intelligent and composable platform.
We developed the conversational AI agent that harmonize all study data, from patient records to trial protocols, creating a real-time, holistic view of the entire trial portfolio. The platform was architected with a security-first, zero-trust framework, ensuring that all data handling and workflows were audit-ready for GxP and HIPAA compliance from day one.
We leveraged our DECSEA engine to build "digital workers"—AI agents that constantly monitor for anomalies, track protocol deviations, and automate the data reconciliation process, freeing up researchers to focus on science, not spreadsheets.
The clinical intelligence platform was composed and operationalized in just four months, transforming SDC's capabilities.
Tool sprawl to unification with built-in inbox and task management
By eliminating manual data work and providing instant insights
Real-time dashboards and AI-powered alerts allow teams to identify and address study risks and protocol deviations as they happen.
The platform dramatically accelerated the entire trial process by eliminating manual data work and providing instant insights.
We used to spend months manually reconciling data across 12 disconnected tools—now it happens instantly. In just four months, Singular built a clinical intelligence platform that's cut our trial timelines by 40%. The speed and clarity of insights we're getting are truly game-changing.
